Help

/Help

HELP 1# How to solve the problems of Login and Get Support?

Q?

1. I forgot my login email id. What should I do?

If you have forgotten your login email, do not panic, you do not need to create a new account, you can get it back by clicking on the "Forgot Your Email" in the login section of our website. You can contact us by email if you have any problems.

Q?

2. I forgot my login account password. What should I do?

If you have forgotten your login password, do not panic, you do not need to create a new account, you can get it back by clicking on the "Forgot Your Password" in the login section of our website. You can contact us by email if you have any problems.

Q?

3. How to change the password from your Personalised Dashboard?

Step 1- Visit the website www.industrieshelpinghands.com. Click on the login button.
Step2 - After you log in. The dashboard opens and then, click on the settings in right corner. The dropdown menu appears.
Step 3 - Click on the "Change Password". Enter the old and new password. Now, you can easily change the previous password and get a new one.
For safety purposes, please do not share your password with anyone.

Q?

4. How to get Help and Support?

In the dashboard of the website, you will get the "Help and Support". Click on it to get any help and support from the Industries Helping Hands Dot Com. Our representatives are always ready to help you and we will be pleased to receive your queries.

Q?

5. How do I get Notifications?

In your personalized dashboard, you get all the notifications. Please click the bell icon on the dashboard to see the notifications.

HELP 2# How Candidate can apply for the IHH-PET Test &
solve the problems of registration?

Q?

1. How many types of IHH-PET tests? and what are G-PET and D-PET?

IHH-PET test is the professional eligibility test. It is the most innovative and advanced assessment that is used to assess cognitive skills, aptitude, personality, creativity, problem-solving skills, technical skills, behavioral skills, and domain knowledge of the candidates. The IHH-PET Test score is used by our client companies & industries across India for the hiring of candidates.
“Industries Helping Hands Dot Com” conducts two types of IHH-PET Test for the candidates. The test G-PET is Graduation Level Professional Eligibility Test which is for the graduate and postgraduate candidates. The test D-PET is Diploma Level Professional Eligibility Test which is for the Diploma candidates.

Q?

2. What is the eligibility for the IHH-PET Test?

Eligibility Criteria for the IHH-PET Test-
For IHH G-PET Test (Graduation Level Professional Eligibility Test) - The minimum academic Qualification is Graduation or final year, as well as pre-final year students of graduation, are also eligible for the test.
For IHH D-PET Test (Diploma Level Professional Eligibility Test) - The minimum academic qualification is a Diploma or final year, as well as pre-final year students of Diploma, are also eligible for the test.

Q?

3. What are the documents required to fill the details of the candidate registration form?

You don't need to upload any documents while filling the form. But the candidates must have any one Government official ID, 10th,12th, diploma, graduation, or post-graduation mark sheet. You should also have the necessary documents required for the online payment of the Test fees.

Q?

4. What to do if the transaction of the IHH-PET Test fee is failed?

While doing the online payment if the amount of the fee is deducted from your bank account but it is displayed that the payment is not successfully done on our website then, check your bank account statement, the amount of fee will be refunded to you within 24 to 72 hours. If you can't get the refund of the fee amount within 24 to 72 hours, then you can contact us through phone call or email. You can again make the new payment of the test fee on our website.

Q?

5. If I have paid the fee twice for the same test, then what should I do?

If you have paid the fee twice for the same test, then no matter you can contact us through phone call or email. We will check our database and refund you the fee of the test.

Q?

6. I am unable to pay the test fee online. How can I resolve this issue?

If you are unable to pay the test fee online, then you can take help from your friends, the family member who can do the proper authenticated payment, or any genuine Government Choice Centre, or any trusted Internet Cafe, or nearby "Industries Helping Hands Dot Com" office or any institute who is associated with "Industries Helping Hands Dot Com”. If you need any kind of help, then you may also contact us through phone call or email. "Industries Helping Hands Dot Com" does not accept any offline fee payment. We work in an online transparent manner.

HELP 3# How to Add the Job and Complete Address Verification and KYC Process?

Q?

1. How can the company update the profile details?

Step1 Go to the website www.industrieshelpinghands.com.Click on the login button.
Step2 After you log in. The dashboard opens and then click on the name of your company. In the dropdown menu, you will find the option "Update Company Profile" just click on it.
Step3 Now you can edit and fill the details of the company. In this way, you can easily update the Company profile details

Q?

2. How can a company add a Job to a dashboard?

Step1 Go to the website www.industrieshelpinghands.com.Click on the login button.
Step2 After you log in. The dashboard opens and then, go to the tab "Add Job". Write the description of the job and fill all the necessary details.
Step3 Our Business Development Executives will verify the job and your job will be live on the website within 24 hours.

Q?

3. How often do I have to activate the job on the website?

Once you have completed the process of registration you don't need the Company verification again. You have to simply add the new job on the dashboard. For adding the job, firstly login then the dashboard will open. Go to "Add Job" and click on it. Fill all the necessary details related to the job. Your job will be active on the website of "industrieshelpinghands.com" within 24 hours.

Q?

4. Why is the job suspended at the time of verification?

The job will be suspended if there is any inappropriate and false information. If the details do not match with the Job profile and we get some unauthentic information, then also the job will be suspended." Industries Helping Hands Dot Com" works transparently to help the companies and we do not support any fraudulent and false information.
If you find any difficulty in posting the job, then you can contact us.

Q?

5. Why is address verification important in the KYC compliance process?

Address Verification is an essential part of the client identity. "Industries Helping Hands Dot Com" works in a transparent manner so it's crucial for us to know about our client company address. The walk-in drive of the candidates will be conducted at the Company address so it's very important for the company to upload the address proof. Address verification is necessary for us to provide you the best client services.

Q?

6. Who can sign KYC?

For completing the registration process, it is mandatory to fill the KYC Form and upload it. Signing authority like Company Owner/Director/H. R Head/ Recruiter whose name is mention in address proof anyone can sign the KYC and upload it along with the seal of the company.

Q?

7. How to change the company address?

If you want to change the address of the company, then you can contact us via call or email. Our Business representatives will communicate with you soon and solve your problem.

Q?

8. How can the company update the KYC details?

Step1 Go to the website www.industrieshelpinghands.com.Click on the login button.
Step2 After you log in. The dashboard opens and then click on the name of your company. In the dropdown menu, you will find the option "Update KYC Details" just click on it.
Step3 Now, you can update the KYC details. .

Q?

9. For what reasons will KYC be suspended?

The following are the reasons if the KYC will be suspended-
1) If the details in the KYC form will be incomplete or incorrect.
2) If the signature and seal belong to the unauthorized person.
3) If the address mentioned in the address proof will be wrong.
4) If the KYC form will not be uploaded in the proper format and file size.
In case "Industries Helping Hands Dot Com" gets some wrong and fraudulent information about a job or organization, then we have the right to stop our services and suspend the Organization's account from the website.

Q?

10. Does the company have to pay any fee after registration for any service?

No, "Industries Helping Hands Dot Com" provides the hiring services absolutely free for the companies. When the company has successfully done the registration process then, the services are free for the company. The advanced dashboard is provided for free after the registration so that the recruiters can hire the best talent easily.
"Industries Helping Hands Dot Com" does not charge any fee from the company. We work for the Nation Building by providing free recruitment services to Companies and Industries. . .