- Last Date to Apply
- 18 February 2021
- Job Location:
- State : Chhattisgarh
- City : Raipur (C)
- Salary (CTC):
- 280000 - 400000/yr
- Experience:
- 0-2 Years
- Employement Type:
- Full Time, Internship
- No of Vacancy:
- 1
- Functional Area:
- Sales & Marketing Jobs
- Allowances:
About Company:
Dhoot Transmission intends to be one of the world’s most preferred source of Wiring Harnesses and Electronics for the Two-Wheeler industry, Light and Heavy commercial vehicle industry, Tractor’s, Off-Road Machinery, Appliances and Industrial Sector. Dhoot Transmission is an Indian conglomerate company headquartered in Aurangabad, Maharashtra, India, and was founded by Mr Rahul Dhoot in the year 1999. .
Job Description
We are looking for a detail-oriented Service Manager to manage our service department and handle customer service interactions, reports, and repairs. The Service Manager's responsibilities include providing the highest level of customer service, developin
Roles and Responsibilities :
Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Maintaining strong relationships with manufacturers, dealers, and Sales Representatives. Helping to train new employees in company procedures. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Desired Skills:
A Bachelor's degree in Business, Administration, or related field. Previous sales and management experience may be advantageous. Strong industry knowledge. Excellent leadership, communication, sales, and customer service skills. Computer literacy and good organizational skills. Strong creative thinking and problem-solving skills. The ability to work under pressure and handle stress.Specialization (Any) :
